Incident Management Software

Predict360’s Incident Management Software enables organizations to collect, store and track and collaborate on compliance-related incidents. It has a built-in investigation feature that is mapped back to the incident, streamlining your corrective and preventive actions (CAPA). It is a comprehensive solution that will streamline an organization’s ability to track CAPA through managing a wide range of incidents and issues with configurable workflows and forms. Examples include fraud hotline tips, workplace investigations and quality management, incident management and task management, whistleblowing and legal.

Predict360’s Incident Management Software is licensable as a standalone web-based application or as part of a vertically integrated solution which includes regulations and requirements, policies and procedures, risks and controls, audit and inspections, and on-line training and qualifications.

Key Features

Predict360 modules are flexible and adaptable enough to align risk management with business strategy and create industry specific compliance workflows:

• Ability to assign tasks, track and catalog operational risk through task management.
• Respond to incidents in a timely manner through reminders and escalations sent directly to your email.

• Track the status of incident investigations at multiple sites.
• Customizable workflow engine for unique workflow processes for different types of incidents with easy-to-use submission forms and automated alerts.
• Key Performance Indicators (KPI) dashboards and reporting are driven by assigned priority, impact, urgency, type and category, parties involved, and business unit\organization area.
• Ability to link incident investigations to applicable regulations, standards and business requirements providing evidence of compliance and supporting an “audit ready” state.

Author : Adeel

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